Most CX platforms have AI. Delyt is AI, with a platform.

Every
message,
handled on
autopilot.

The first agentic CX platform built for AI to operate, with humans on top. Sales, support, copilot, automation. Every channel. Every tool. Run it yourself, or run it from Claude or ChatGPT.

14-day free trial, cancel anytime.

Live · WhatsApp
Customer
Sarah M.
SM
Sarah M.
WhatsApp · 11:42 pm
✦ Live
Do you carry the linen blazer in size 4? Need it for Saturday
✦Yes, last one in stock at the Soho store. I've placed a 24-hour hold under your name and texted directions. Want me to set aside the matching trousers too?
✦ Sales · Delyt AI
Resolved in 1.4s
01The architectural inversion

Built for AI to operate.
Designed for humans on top.

Every competitor was built for humans clicking buttons, with AI bolted on. Delyt was built the other way around. Agents are the primary operators. The UI is for oversight.

InboxTicketsAI suggestToolsHUMANCLICKING
Legacy CX platforms

Human at the centre.

A queue, a dashboard, a person clicking. AI suggests; humans do.

Channels14 liveToolsAny via MCPExternal AIClaude / GPTHumansoversightAGENTS● PRIMARY
Delyt

Agents at the centre.

A platform agents operate directly. Humans configure, oversee, escalate.

Fig 1.AThe same work, inverted. Most "AI features" are suggestions a human still has to click. Delyt agents execute end-to-end.

Works with the tools your team already uses. Native integrations, plus any tool via MCP.

Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable
Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable
Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable

02 · Platform

The agentic CX platform.

Six capabilities that replace your entire CX stack. Multi-agent, MCP-operable, every channel.

Resolves cases. Books meetings. Closes leads. Without you.

Agents that act, not just answer. Issue the refund. Update the CRM. Book the demo. Send the WhatsApp follow-up. At 3pm or 3am, your team’s already done.

Multi-agent by design Sales, Support, Copilot, and Automation agents run in parallel with their own playbooks, tools, and channels
Acts inside your tools Pulls data from Stripe, Shopify, HubSpot, Calendly, and any tool via MCP, and takes real action
Escalates with full context Humans see the whole thread, customer history, and what’s already been tried
Fig 2.ASix modules, one orchestration layer. Each capability runs independently but shares context, memory, and rules across every channel.
03The Delyt difference

What effortless CX
looks like.

From first message to resolution, with no queue, no handoff gap, no blind spots.

Every reply, handled.

Every inbound message, across WhatsApp, email, Instagram, and live chat, handled in real-time before it reaches your queue.

CustomerChannelStatus
James R.WA⚡ AI replied0.3s
Sophie A.IG✓ Handled0.2s
Marcus T.Email⚡ AI replied0.4s
Priya D.WA✓ Resolved0.1s
WhatsAppEmailInstagramLive Chat

Your rules, your voice.

Plain-English rules enforced in real time. Every reply matches your tone, knowledge base, and guardrails.

RuleAction
Refund > $200, repeat customerEscalate → Sarah K.
Order tracking queryAI auto-reply
Delivery delay mentionApologise + $5 credit
AI draftWarm · Professional

"Hi James! Your order #4521 is on its way, arriving Thursday. Here's your tracking link..."

Plain EnglishBrand voiceGuardrailsReal-time

Every action, verified.

AI checks your tools before acting. When it escalates, the full context, including lookups, sentiment, and recommendation, goes with it.

Tool callResult
Shopify → order.statusDelivered · 8 days ago
Stripe → refund.eligible✓ Within 14-day window
KB → return_policyFull refund, no questions
Escalated to Sarah K.12s ago
Frustrated3 lookupsGoodwill credit
Tool useFull contextAuditableZero repeat

Every trend, surfaced.

AI spots patterns across your cases before you do: spikes, anomalies, emerging topics.

TopicTrend
Billing disputes142+34%
Shipping delays89+12%
Account access67-8%
Billing disputes up 34% this week
Auto-detectedSpike alertsWeekly digestActionable
04How it works

How to set up Delyt.

Three steps, no developer, no migration project. Most teams handle live traffic the same afternoon.

01
OAUTH

Connect channels

Email, WhatsApp, chat, social. Two-click OAuth, no developer needed.

02
TRAIN

Teach your business

Point at your site or paste FAQs. Delyt learns your tone in minutes.

03
DEPLOY

Go live

Every message read, categorised, handled. You only get pinged when it matters.

SK
Live Cases12 open
EL
Emma L.
1m
Return status for order #R2891
Email
AI Active
HS
Harbour Stays
18m
WiFi down in rooms 204–208
WhatsApp
New
NR
@novaretail
1h
Change order size before dispatch
Instagram
AI Active
BG
Blue Oak Group
2h
Subscription renewal pricing
Email
Resolved
AI handling 9 of 12 cases automatically
EL
Emma L.T‑1847
2h 14m
Delyt AI is handling this case autonomously
Live
EL
Emma L. · 09:21
Hi, I placed a return for order #R2891 last week. Can you check the status? I haven't received my refund yet.
Reply to Emma L...
05Omnichannel by design

One inbox.
14 live channels.

No tab-hopping, no missed messages. Your team sees every channel in one place, with the AI handling the first response everywhere.

Email

AI drafts, replies, and categorises every email. Grounded in your knowledge base, matched to your tone.

GmailOutlookSMTP

WhatsApp

Handles your WhatsApp Business inbox end to end. Instant replies, smart handoffs, and urgent escalations.

WhatsApp BusinessAPI

Social

Manage DMs from Instagram, Facebook, and X. All in one queue, nothing gets missed.

InstagramFacebookX

Live Chat

Drop a widget on your site and go live in minutes. The AI handles it from the very first message.

Web widgetSDK

All 14 live channels

EmailWhatsAppInstagramFacebookXLinkedInTelegramYouTubeThreadsSlackLive ChatLumenVoiceWeb Forms

LUMEN · CHAT + VOICE

The live chat that also picks up the phone.

Lumen is one embeddable widget that talks and types: an AI that resolves, not deflects, grounded in your knowledge and powered by the same agent engine. Voice and chat in one. Nothing else ships both.

Voice + chat in one widgetGrounded, cites its sourcesSeamless human handoffIncluded on every plan
Learn about Lumen

SOCIAL PUBLISHING

Your social suite, agentic and built in.

Compose, schedule, and measure across Instagram, Facebook, X, LinkedIn, and Threads, from the same platform that runs your support and sales. And you can schedule a month of content straight from Claude.

Multi-network composer + calendarSchedule from Claude (MCP)Engagement becomes support cases
Explore Social Publishing
Delyt's social publishing calendar with scheduled posts across Instagram, Facebook, X, LinkedIn, and Threads
06Headless via MCP

Your CX team,
runnable from Claude.

The same APIs your agents use are exposed via the Model Context Protocol. Claude, ChatGPT, or any MCP client can run Delyt as a peer.

Pull reports, change rules, act on cases, draft responses. All from outside the platform.

See the protocol surface →
Claude
can you give me a visual view of cases and types in the last 7 days?
Write a message...
+
Opus 4.7 ›
◉
Fig 6.AThe deepest MCP surface in CX today. Every tool, resource, and prompt an agent can use is available to external AI clients.
07By design

Enterprise power, engineered to run lean.

Built ground-up to be efficient, so a small team gets what only big companies could afford.

Fig 7.A
14
Live channels, one inbox
Email, WhatsApp, social, chat, and voice
Fig 7.B
50+
MCP tools
Run Delyt from Claude or GPT, headless
Fig 7.C
$0
Markup on your own AI key
Bring OpenAI, Anthropic, or Google
Anti-hallucination by design.Grounded in your knowledge.Auditable end to end.

The AI is hard-stopped from inventing answers and follows your playbooks step by step.

PRICING

Flat pricing. Unlimited conversations. Never per seat.

No per-seat fees. No per-resolution fees. Bring your own OpenAI, Anthropic, or Google key at zero markup, or use one credit for everything, including voice. While the category meters AI by the resolution, we went the other way.

See pricing

The category

Per seat, per resolution

cost climbs

Delyt

Flat. Unlimited.
One flat monthly priceUnlimited conversationsNever per seatBring your own AI key at $0 markup

GET STARTED

Stop managing your inbox.
Let Delyt run it.