Most CX platforms have AI. Delyt is AI, with a platform.

Every message, handled on autopilot.

AI agents run your support, sales, and social across WhatsApp, email, chat, and 11 more channels, grounded in your knowledge, with you on top. Run it yourself, or straight from Claude.

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WHATSAPP · SUPPORT

“Where’s my order? It said Tuesday and it’s Thursday.”

DELYT · ON AUTOPILOT

Found it, it was held at the depot. I’ve re-routed it and sent you the new tracking link. It arrives tomorrow before noon.

RESOLVED IN 38S · DECISION LOGGED

Autonomous
Customer Operations

A business owner in the sun while her customer conversations keep running
Maya

My order arrived damaged. I need a replacement before Friday.

delyt

Hey Maya, sorry about that. I checked your order, approved a replacement, and it ships today so it reaches you before Friday.

  • Pull order details
  • Approve replacement
  • Expedite shipping
  • Send tracking to Maya
01Platform

The agentic customer platform.

For founders, lean teams, agencies, and D2C brands: a Support agent that resolves and a Sales agent that closes, one governed engine, every channel, controllable from Claude.

[ 01 ]Support Agent

Resolves cases end to end.

Issues the refund, updates the order, closes the case, grounded in your knowledge, escalating with full context when it should.

✓Refund issued · $89.99 → ****4821Case #4821 closed · customer notified

[ 02 ]Sales Agent

Qualifies, nurtures, books.

Spots buyers in the queue, answers pricing questions, books the meeting, and updates your CRM, around the clock.

✓Demo booked · Friday 2:00pmHubSpot updated · lead → opportunity

[ 03 ]Governed Engine

Acts only by your rules.

Hard-stopped from inventing answers. Follows playbook steps in order. Asks for human confirmation when you require it, enforced in code, not prompts.

✓Verify order · Check policy⏸Refund > $500, awaiting your approval

[ 04 ]Copilot

Builds the platform for you.

Ask in plain English and Copilot creates your flows, macros, dashboards, and procedures. You decide exactly what knowledge the AI can use.

>Build a macro for late deliveries✓Macro created · live on every channel

[ 05 ]One Brain

Every channel. One customer record.

A comment on your Instagram post becomes a case, linked to the post. Publishing and support are one loop, nothing fragments.

→Instagram comment → Case #4832Resolved on WhatsApp · same thread

[ 06 ]MCP Operable

Run it from Claude.

MCP both ways: operate the whole platform from Claude or ChatGPT, while your agents reach into Stripe, Shopify, and the rest of your stack.

>claude: pause the sales agent✦Done. Sales Agent paused
Fig 1.ATwo agents, one governed engine. Every action follows your playbooks and is audit-logged, end to end.

Works with the tools your team already uses. Native integrations, plus any tool via MCP.

Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable
Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable
Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable
02How it works

How to set up Delyt.

Three steps, no developer, no migration project. Most teams handle live traffic the same afternoon.

01

Connect channels

OAUTH

Email, WhatsApp, chat, social. Two-click OAuth, no developer needed.

02

Teach your business

TRAIN

Point at your site or paste FAQs. Delyt learns your tone in minutes.

03

Go live

DEPLOY

Every message read, categorised, handled. You only get pinged when it matters.

SK
Live Cases12 open
EL
Emma L.
1m
Return status for order #R2891
Email
AI Active
HS
Harbour Stays
18m
WiFi down in rooms 204–208
WhatsApp
New
NR
@novaretail
1h
Change order size before dispatch
Instagram
AI Active
BG
Blue Oak Group
2h
Subscription renewal pricing
Email
Resolved
AI handling 9 of 12 cases automatically
EL
Emma L.T‑1847
2h 14m
Delyt AI is handling this case autonomously
Live
EL
Emma L. · 09:21
Hi, I placed a return for order #R2891 last week. Can you check the status? I haven't received my refund yet.
GET /orders/R2891/return-status
Reply to Emma L...
03Omnichannel by design

Every channel. One brain.

Fourteen live channels thread into one customer record. The AI handles the first response everywhere; your team sees one queue, not fourteen tabs.

Email
WhatsApp
Instagram
Facebook
X
LinkedIn
Telegram
YouTube
Threads
Slack
Live Chat
Lumen
Voice
Web Forms
Comments & DMs on your posts become casesLumen voice + chat includedTwo-click OAuth, no developer

LUMEN · CHAT + VOICE

The live chat that also picks up the phone.

Lumen is one embeddable widget that talks and types: an AI that resolves, not deflects, grounded in your knowledge and powered by the same agent engine. Voice and chat in one script tag, one knowledge base.

Voice + chat in one widgetGrounded, cites its sourcesSeamless human handoffIncluded on every plan
Learn about Lumen

CONTENT HUB · SEO + AEO

The content that shows up in AI answers.

Your customers ask ChatGPT and Google before they ask you. The Content Hub puts your help center and blog on your own domain, and every article or post you publish goes live as a fast page built so search engines rank it and AI assistants can read and cite it. No plugins, no configuration: publish, and get discovered.

Fully readable by search and AI crawlersSEO & AEO handled at publish, zero setupEvery citation builds your domain, not ours
Explore the Content Hub

ANSWER ENGINE

“How do I return an order from yourbrand?”

Returns are free within 30 days of delivery. Start from your order page and a prepaid label is emailed to you.

Source: help.yourbrand.com › returns

SEARCH RESULT

help.yourbrand.com › returns

How to return an order · YourBrand Help

Returns are free within 30 days of delivery. Start from your order page and we’ll email you a prepaid label…

One article. Published once. Found both ways.

SOCIAL PUBLISHING

Your social suite, agentic and built in.

Compose, schedule, and measure across Instagram, Facebook, X, LinkedIn, and Threads, from the same platform that runs your support and sales. And you can schedule a month of content straight from Claude.

Multi-network composer + calendarSchedule from Claude (MCP)Engagement becomes support cases
Explore Social Publishing
Delyt's social publishing calendar with scheduled posts across Instagram, Facebook, X, LinkedIn, and Threads
04Headless & MCP

Run it yourself, or run it from Claude.

Delyt is a UI for humans and an API for AI. Manage cases, draft replies, run reports, and configure agents directly from Claude or ChatGPT over MCP, 50+ tools, scoped and auditable keys.

50+ MCP toolsScoped, auditable credentialsWorks with Claude, ChatGPT & custom apps
Explore headless & MCP
Claude · Delyt MCP
>Show me today’s unresolved cases and draft replies for the top three.
✦7 open cases in Delyt. Drafted replies for #4821 (refund), #4822 (shipping), #4824 (billing), ready for your review.
>Approve the refund draft and schedule tomorrow’s Instagram post.
✦Reply sent on WhatsApp. Post scheduled for 9:00am via Delyt Social.
Fig 4.AIllustrative example of operating Delyt from Claude over MCP.
A small team working together around one table
delyt · Playbook enforced

Can you refund me outside the 30-day window? It's only two days past.

That's outside the policy I can apply, so I've passed it to a manager with your order and the full conversation.

Playbook enforced · Escalated with context

Decision logged · Rule 12: refund window

05By design

Enterprise power, engineered to run lean.

Built ground-up to be efficient, so a small team gets what only big companies could afford.

Grounded in your knowledge. It won't answer beyond what it knows.

Follows your playbooks step by step. Exceptions escalate to a human.

Auditable end to end. Every action logged with the rule that triggered it.

14

Live channels, one inbox

50+

MCP tools

24/7

AI coverage, every channel

06 · Pricing

Flat pricing. Unlimited conversations. No per-seat fees.

While the category meters AI by the seat and the resolution, we went the other way.

$29

One flat monthly price

Everything included, from $29/mo. No tiers that hold features hostage.

∞

Unlimited conversations

No per-resolution fees. A busy month costs the same as a quiet one.

0

Per-seat fees

Your whole team works the inbox. Hiring does not raise your bill.

$0

Markup on your AI key

Bring OpenAI, Anthropic, or Google and pay the provider directly. Or use one credit for everything, including voice.

The categoryPer seat, per resolution cost climbs
DelytFlat. Unlimited. From $29/mo.

GET STARTED

Stop managing your inbox.
Let Delyt run it.

Enterprise power, priced for the teams the big vendors ignore.